emotional intelligence

In the clandestine world of intelligence, a fundamental tradecraft skill is the ability to discern friend from...

The civilian’s guide on how to handle irate customers like a CIA officer for “normal” retail and...

As a Special Forces operator, having strong instincts can be the difference between life and death. Being...

These are the skills that spies rely on in the field that can also enhance police officers’...

A cognitive tradecraft method of “switching off” your emotions on-demand in moments of chaos or conflict; combat,...

As emotionally driven creatures, our emotional intelligence skillset can be weaponized with strategy and purpose for communicational...

Exude dominance or composure instead of anger to get your way. Keeping your cool when anger is...

Emotions define our humanity. But it also gets in our way when we need to be operative,...